Last updated 8 October 2026. These terms include our disclaimer.
This website is operated by Emergent Consulting Pty Ltd ACN 608 733 679 (Emergent, we, us, our). These Terms of Use (Terms) apply to your use of the website. By using it, you agree to them. If you do not agree, please do not use the website.
We may update these Terms by posting a new version on this page. The version on this page when you use the website applies. We may change, suspend or remove any part of the website or its content at any time.
The content on this website, including articles, videos, case studies and downloadable resources, is general information only. It does not take into account your organisation's circumstances and is not legal, financial, accounting, tax, clinical, technical or other professional advice. Obtain advice suited to your circumstances before acting on it. You are responsible for how you use the content.
Case studies and examples describe what happened in a particular organisation at a particular time. They are not a promise or prediction of results for any other organisation. Results depend on each organisation's circumstances, decisions and execution.
Descriptions of our services are not an offer. Any engagement is subject to a written agreement setting out its scope and terms.
No client relationship. Using this website, completing a form, requesting a resource or booking a meeting does not make you or your organisation our client and does not create a professional relationship with us. A client relationship begins only when we and your organisation sign a written agreement. Please do not send confidential information through this website before then.
You must use the website lawfully and must not:
We may suspend or block access if we reasonably believe you have breached these Terms.
We own, or are licensed to use, the intellectual property in this website and its content, including text, graphics, diagrams, videos and downloadable resources.
You may view, download and print content, and share our downloadable resources within your organisation, for your organisation's internal use, provided you:
Our name, logo and the names of our services are our trade marks. Other trade marks remain the property of their owners, and their appearance on this website does not imply endorsement, sponsorship or partnership.
The website may link to, or embed content from, websites and services we do not control, such as video hosting services. We are not responsible for their content, availability, security or privacy practices. A link or embed does not mean we endorse the third party or have a partnership with them. Your use of those services is governed by their own terms.
Our Privacy Policy and Cookie and Tracking Notice explain how we handle personal information collected through this website, including our use of cookies, analytics and CRM tools.
To the extent permitted by law, the website and its content are provided "as is" and "as available". We do not warrant that the content is accurate, complete or current, or that the website will be available, uninterrupted, secure or free from errors or viruses.
Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term implied or imposed by law, including the Australian Consumer Law, that cannot lawfully be excluded, restricted or modified.
To the extent permitted by law, we are not liable for any loss, damage, cost or expense, whether direct, indirect or consequential (including loss of profit, revenue, data or opportunity), arising from or connected with your use of, or inability to use, the website, or your reliance on its content.
Where the law implies a guarantee that cannot be excluded but our liability for breach of it can be limited, our liability is limited, at our option, to supplying the relevant content again or paying the cost of having it supplied again.
To the extent permitted by law, you indemnify us against loss or liability we reasonably incur as a result of your breach of these Terms or unlawful use of the website, except to the extent we caused or contributed to it.
If any part of these Terms is invalid or unenforceable, it is read down or severed and the rest continues to apply. Not enforcing a term is not a waiver of our right to enforce it later.
These Terms are governed by the laws of South Australia. You and we submit to the non-exclusive jurisdiction of the courts of South Australia and the courts that can hear appeals from them.
Email: privacy@emergent.com.au
Phone: 1800 849 166
Post: Level 1, 63-73 Ann Street, Surry Hills NSW 2010